CUSTOMER & GROWTH-FOCUSED ORGANISATIONS

Celebrate the agility, innovation, and customer-centric thinking that set you apart.

SMEs and fast-growing businesses are often the most agile - able to pivot, innovate, and connect with customers in ways that larger companies envy.

The categories available to enter are:

- Best Customer-focused Transformation

- Best SME Transformation

WHAT ARE THE BENEFITS OF ENTERING?


Elevate your brand and attract growth opportunities

Recognition brings visibility. From attracting investment and talent to strengthening client trust, being recognised by Management Today opens doors to new partnerships and sustainable growth.



Celebrate customer-centric growth

Whether you're an SME, a fast-growing startup, or a customer-obsessed brand, this is your chance to showcase how putting the customer at the centre drove innovation, loyalty, and growth.



Reward Agile, High-Impact Team

Transformation is a team sport, especially in growing businesses. Shine a light on the agility, creativity, and resilience of your people by showing how you turned vision into lasting impact.



CATEGORY & CRITERIA 


Best Customer-focused Transfriomation 

This award celebrates organisations that turned customer insight into real change. Entrants should show how feedback shaped decisions, what was changed, and the lasting impact.

Judges are looking for a strong customer-first culture and clear evidence that listening to the market led to long-term transformation.


Best SME Transformation 

Open to organisations with 250 or fewer employees worldwide.

Entries should explain the reason for the transformation, how it was delivered (e.g. tech, culture, function, or brand), and show a clear impact on the organisation’s mission and performance over time.